How Information Communication Technology (ICT) Has Combated COVID-19


Posted by: Pooja    /    Posted on: November 1, 2021


Application of Information and Communications Technology (ICT) has been on the surge ever since COVID-19 has entered the market ensuring to bridge the gap between the earlier stages of pandemic and now when the situation has settled a little. It stresses the unification of communications, integration of telecommunications with the computer providing a quicker solution with enterprise solutions as well. Due to the Corona outbreak, the ICT solutions that were originally designed to pat the gap between global distancing are leveraged to maintain social distancing norms providing distancing solutions, distributed services to continue and meet the challenging global scenario.

Economies have received a major blow and governance is adapting disparate strategies to bring an economic balance. IT organizations have twisted their strategies and come up with effective solutions that recuperate the losses these tech giants have received. For this, in the time of the pandemic, many verticals have switched to ICT services to beat the losses they have incurred during this crisis. While ICT is helping to surpass the losses there are certain services like OTT (Over-the-top) that have gained traction. Several other services that received hype in the market are video conferencing technology, Artificial Intelligence (AI), cybersecurity, Virtual Private Networks (VPN), video streaming platforms, Video on Demand (VoD) market, and others.

Some sources help in combating the dip in market by adhering and turning to these measures. 

  • Cloud Services Help To Respond to COVID-19: Cloud services prove to be instrumental while combating the ongoing crisis by adhering to third-party infrastructure, platform, or software. Users can turn to these cloud solutions by merely connecting to a computer, OS and internet connectivity or VPNs. ICT services help in cloud advisory & assessment services and cloud services (Saas, Backup as a Service, Dr as a Service and IaaS).
  • Operational Analytics: Tech giants have hit the pause button and are choking in their operability while dealing with this global crisis. This is where ICT services come in handy, with ICT services members can operate from a distance and meet growing business demands. With distant ICT services, organizations can measure their ebbs and falls and sustain with a smooth transition model.
  • Deployment Model: With the ongoing pandemic, organizations are deploying their operations on the cloud to minimize cost of operations. This allows to balance load, save storage space and thrive on system integrations with software security and backup. It is a specific configuration of environment parameters like accessibility and proprietorship of the deployment infrastructure and storage size.
  • Online Sessions: While most of the consulting businesses have taken their presence online many of them have been successful in deriving value out of their system. Businesses like healthcare, real estate, educational systems, counseling, etc. have transformed to go completely online. With an online presence, businesses can operate seamlessly even when based at a distance.
  • Business Continuity Plans: Since the deployment of current IT sectors and other businesses are completely online it becomes easy to resume the business operations in case of any fallout. There is a lower cost of infrastructure and intelligent solutions are available easily even from a distance. This brings about greater engagement in the systems as compared to face-to-face consulting or non-consulting solutions.

This was how ICT is helping businesses usher in the time of pandemics and bring about sustainable growth in their set-ups. Pandemic for sure has hit the market with a blow but despite it all, businesses have tweaked their strategy and faced the situation in a dignified manner.